2025 Community Investment Annual Report

16 Since 2019, The Doctors Company has partnered with researchers at UC San Francisco (UCSF) to advance research related to the use of healthcare information technology, including AI, to address longstanding patient safety risks, such as misdiagnosis, medication errors, physician burnout, alert fatigue, EHR optimization, and patient engagement. The Doctors Company contributed $1 million in research funding in 2019 and another $1 million in 2025 to support UCSF’s world-class research community in discovering new insights into safety hazards and developing strategies to keep patients safe. To date, the following published studies have come from the funded UCSF research: • Christopher Y. K. Williams, MD; Urmimala Sarkar, MD, MPH; Julia Adler-Milstein, PhD; Lisa Rotenstein, MD, MBA. Using Large Language Models to Determine Reasons for Missed Colon Cancer Screening Follow-Up. The Joint Commission Journal on Quality and Patient Safety, April 2026. • Lisa Rotenstein, MD, MBA, MSc; Christopher Toretsky, MPH; Elaine Khoong, MD, MS; Urmimala Sarkar, MD, MPH; Julia Adler-Milstein, PhD. Appointment Density, Message Responsiveness, and Patient Satisfaction. JAMA Network Open, August 2025. • Kiran Gupta, MD, MPH; Vincent Romero, ACAS; Véronique Grenon, FCAS; Urmimala Sarkar, MD, MPH. Malpractice Rates Are Lower for Women Physicians Compared to Men Physicians. Journal of Patient Safety and Risk Management, September 2024. • Julia Adler-Milstein, PhD; Donald A. Redelmeier, MD; Robert M. Wachter, MD. The Limits of Clinician Vigilance as an AI Safety Bulwark. Journal of the American Medical Association, March 2024. • Kiran Gupta, MD, MPH; Jackie Szymonifka, MA; Natalie A. Rivadeneira, MPH; Elaine C. Khoong, MD, MS; Julia Adler-Milstein, PhD; Jacqueline Ross, PhD; Urmimala Sarkar, MD, MPH. Factors Associated With Malpractice Claim Payout: An Analysis of Closed Emergency Department Claims. The Joint Commission Journal on Quality and Patient Safety, September 2022. • Julia Adler-Milstein, PhD; Urmimala Sarkar, MD, MPH; Robert M. Wachter, MD. Opportunities to Mine EHRs for Malpractice Risk Management and Patient Safety. Journal of Patient Safety and Risk Management, April 2022. • Elaine C. Khoong, MD, MS; Anjana E. Sharma, MD, MAS; Kiran Gupta, MD, MPH; Julia AdlerMilstein, PhD; Urmimala Sarkar, MD, MPH. The Abrupt Expansion of Ambulatory Telemedicine: Implications for Patient Safety. Journal of General Internal Medicine, January 2022. UCSF PATIENT SAFETY RESEARCH PARTNERSHIP

RkJQdWJsaXNoZXIy MzY4MjIw